A new medical and pharmaceutical service is being
launched by Odyssey International Courier,
Director J.M.Christiaens said: "The value of such shipments is very high and the handling is very specialised. There are a lot of process to know and follow. The shipment may be small value itself, but it may be four years work for someone, we must be successful every time." J.M.Christiaens felt specialisation was the way forward for companies like his. "We can't track and trace on internet for the moment, etc. so we must find business where the integrators are not. This particular niche is one that the integrators can't handle for the moment."
Odyssey International Courier is another Brussels company which does not yet have high-tech tracking, but it is not convinced of the need. Director J.M.Christiaens says: "We are working on track and trace on the internet. We will have it - but when, I don't know. We have good follow ups by phone."
The tried and tested system used by Odyssey is to cross-check the proof of deliveriy with the agent, with consignees for special shipments, check the packaging is all right-in fact, checking at every stage of the package's journey. This is crucial as Odyssey is increasingly moving into biomedical, biopharmaceutical and biochemical transportation.
Its latest product launch is Odyssey Carat, a service that will start officially in September. Carat is aimed at the likes of biotech firms, universities, pharmaceutical companies, clinical research organisations, hospitals and chemical companies. "Also", he says, "we can't track and trace on internet for the moment, etc. so we must find business where the integrators are not. This particular niche is one that the integrators can't handle for the moment."
"Normal couriers will not disappear, but they will decrease. I'm not pessimistic. We have a future if we have a niche others don't have."
Odyssey International has a hand-delivery service for
the financial community in Brussels and Luxemburg, and it has "a
little bit of logistics". Two customers use this service at the
moment. Both need small spare parts delivered in a hurry.
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